Public Services Manager

Position Information

Position Title	Public Services Manager
Position Classification	Staff
Employment Type	Full-Time
Benefits	Full Time Benefitted
Department	Miller Library
Summary	Responsible for Reference Services and maintaining print subscription collections at Miller Library.
Duties	Provides in-person, online, phone and email reference service to Miller Library patrons, including students, faculty, staff and members of the larger Grant County community. Works with the Access Services Librarian as co-leads in the reference department, including keeping statistics, assessment of reference services, coordinating reference procedures for reference staff. Maintains the library’s print subscription collections. Assists the Instruction / Outreach Librarian with library instruction and outreach as necessary. Recommends materials for purchase in assigned subject categories. Hires, supervises, trains WNMU student assistants as necessary. Works with the Digitization Team (Access Librarian & Digital Initiatives Librarian) to digitize and catalog archival material. Participates in library & WNMU committees. Creates displays promoting library resources. Provides a broad range of administrative and supervisory functions. Supervises assigned staff in accordance with WNMU personnel practices including recruitment, training, performance evaluation, guidance, etc. Participates in the process of ongoing personal and professional development. Maintains comprehensive communication among all contacts (internal and external). Models professional standards and ethics in accordance with WNMU philosophy. Performs other duties as assigned.
Education/Background	Bachelors degree with at least 3 years of library work experience required. Bilingual (Spanish) preferred.
Job Knowledge	Demonstrated experience providing quality library reference services in a variety of modalities.  Knowledge of library reference and circulation practices. Experience with Integrated Library System(s) (especially WMS) Demonstrated successful experience using library databases and library catalog to access high quality peer reviewed, trade and consumer research sources. Excellent customer service skills, including the ability to resolve patron issues in a professional and respectful manner. Ability to handle multiple long-term projects accurately and successfully. Must be able to handle multiple deadlines and maintain accuracy. Excellent written and verbal communication skills. Must be sensitive to differences in cultural, economic, and life experiences within the University and community. Proficiency with Microsoft Office applications and common office equipment.
Working Conditions/ Physical Demands (With or Without Accommodations)	Normal library environment. May be required to push or pull full book carts, lift up to 50 pounds, reach materials on high or low shelves. May include regular exposure to dust and chemicals typically used in a library setting. May require occasional travel within the community. Ability to comprehend and work with a variety of information from various sources. Able to clearly communicate with a diverse population of individuals. Ability to compose correspondence and reports and remain in a sedentary position for prolonged periods of time. May be required to work additional hours or days depending on circumstances.
Other Requirements
Location	Silver City-On Campus
Salary Range	$43,888
Advertising Summary
EEO Statement	Western New Mexico University (WNMU) provides equal opportunity for employment for all qualified applicants. WNMU prohibits discrimination on the basis of race, color, religion, sex, pregnancy, national origin, age, ancestry, disability, spousal affiliation, sexual orientation, gender identity, genetic information, veteran status, or any other basis protected by federal and state law.

La Cienega Valley Library is a small rural library serving the traditional communities of La Cienega and La Cieneguilla, south of Santa Fe. A vibrant board and core of volunteers launched the library in fall 2025, and is seeking a part-time Executive Director to bring the library into its next stage of growth. The Executive Director is a cornerstone leadership position responsible for envisioning, organizing, and growing library services and programs; recruiting, training, and supervising volunteers; applying for grants and ensuring compliance with grants and budgets; and being a voice and face for the library within our community and with funders. The successful candidate will be resourceful, energetic, skillful with people, knowledgeable about twenty-first century library services and information management, and eager to be part of our diverse, welcoming rural community.

Education and Experience
● Work experience in a public, school, or academic library setting is required.
● Leadership or management experience is required.
● Either a bachelor’s degree in any field, or an associates degree in library science is required.
● A master’s degree in library science is preferred.
● Spanish-language skills are desirable.
● Life experience in rural communities is desirable.

For additional information or to submit your application: Contact Andrea La Cruz-Crawford, President of La Cienega Valley Library Board of Directors at lcvlibraryinfo@gmail.com. To apply, submit a meaningful cover letter, resumé, and the names of and contact information for three professional references.

Core Responsibilities:

Leadership and Vision
● Strategic Planning: The executive director will develop and strengthen the library’s identity and presence within the community, and will work with the Board to craft day-to-day operating procedures for the library, work on strategic planning and forming mission and vision statements for the library.
● Fundraising: The executive director will seek and apply for grants and other funding, will collect data and prepare grant reports as needed and ensure compliance with all grant requirements, and will communicate with donors and sponsors of the library.
● Conducting Outreach: The executive director will grow our patron base and circulation, conduct user surveys and data collection, identify opportunities for advertising, outreach, partnerships, and marketing. They will draft library updates for email outreach and newsletters, and will create and monitor the website and social media accounts that engage and inform patrons and funders.
● Partnering: The executive director will cultivate and maintain relationships with county agencies, community organizations, nonprofits, businesses and local institutions.

Library Services and Programs
● Designing Library Programs: The executive director will create and run library programs that engage and serve a wide range of youth, adults, and elders in the community, including traditional book-based programs as well as community-building programs, technology and skills programs, and social service-based programs.
● Managing Collection and Catalog: The executive director will oversee acquisitions and weeding of our collection, will draft a library collections policy in coordination with the Board, and will assess our current cataloguing system for any needed changes. Additionally, the executive director will assist patrons in locating materials, answering questions, referring patrons to outside resources and collections when appropriate in order to provide information services to patrons.
● Enhancing Technology Access: The executive director will recommend to the Board appropriate information technology resources for patron use and programming, and will oversee daily operation of library information technology resources, liaising as needed with Santa Fe County Information Technology Division for technical support, and assist patrons in the use of technologies by answering questions, offering basic technical assistance, troubleshooting computer problems or bringing in contractors to assist as needed within budgetary constraints, providing one-on-one assistance in navigating the Internet, and locating databases in order to help patrons use library resources.
● Collaborating and Ensuring Best Practices: The executive director will establish and maintain relationships with contacts with peer libraries, the New Mexico Rural Library Initiative, and the New Mexico State Library to build relationships and to ensure best practices, and utilization of available resources.

Volunteer Supervision and Development
● The executive director will supervise our enthusiastic crew of weekly and monthly volunteers, motivating and training volunteers on routine library tasks and best practices, managing volunteer schedules to ensure consistent library coverage, collaborating with volunteers on programs and services, and recruiting new volunteers as needed.

Administration and Management
● Managing Budget: The executive director will be responsible for managing the library budget and recommending budget changes as needed as well as ensuring the library operates within budgetary constraints, in collaboration with bookkeeper, Board Treasurer and with approval of the Board.
● Overseeing Library Facilities: The executive director will care for and oversee library facilities, coordinating as needed with Santa Fe County Public Works Department.
● Reporting to Board: The executive director will attend the monthly meetings of the library Board, will prepare a written monthly progress report for the Board, and will prepare an annual report compliant to the extent possible with the reporting requirements outlined by the New Mexico State Library.

Required Skills, Knowledge, and Abilities
● Excellent interpersonal skills in relationships with volunteers, patrons, partners, funders, and community members
● Ready knowledge of twenty-first-century library science principles
● Comfort in leadership and team management
● Ability to convey vision, impart information clearly, and inspire others in writing, presentations, and in-person interactions
● Understanding of the social services needs of rural communities and how libraries can address them
● Strong organizational, budget management, and data management skills
● Solid information technology skills
● Orientation toward cooperation, partnership, curiosity and community building
● Ability to be resourceful, follow directions, prioritize, and a self-starter
● While working hours are flexible, must be able to work flex hours as needed, including during library hours, which include weekends
● Dependable and reliable

Compensation
● 20 hours/week, $36–48/hour. This is a contract position that reports to the La Cienega Valley Library Board of Directors. Position to remain open until filled.

Technical Services Librarian

College/Division: DACC Dona Ana CC

Department: 940760-DACC LIBRARY

Location: Doña Ana Community College

Offsite Location (if applicable):

Target Hourly/Salary Rate: $ 48,332.54 - $ 60,415.42; Commensurate with Qualifications

Appointment Full-time Equivalency: 1.0

FLSA Status: Exempt

Bargaining Unit Announcement: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Contingent Upon Funding: Not Applicable

Standard Work Schedule: Standard (M-F, 8-5)

If Not a Standard Work Schedule: 

Job Duties and Responsibilities: - Provide leadership and guidance over the cataloging and acquisitions for DACC Libraries
- Work in a collaborative environment with up to 4 professional staff to obtain, process, and catalog both the physical and digital collections.
- Perform copy cataloging of library materials in accordance with established cataloging standards and procedures.
- Pull statistics from library databases for annual reports to NMSU Risk Management and national agencies.
- Provide training in technical services to staff at DACC and other NMSU branch libraries as needed.
- Assist with acquisitions, including receiving, verifying, and processing new material.
- Share oversight of the library's online catalog, with other professional staff.
- Participate in collection development for assigned subject areas.
- Perform collection maintenance such as: reviewing, updating, withdrawing, and replacing damaged materials
- Manage and maintain library databases, electronic resources, and access information as assigned.
- Support online discovery of library resources via the ILS. May include service configurations, integrations, migrations, upgrades, day to day management, maintenance, troubleshooting, and support.
- Teach 5-10% of library instruction classes per semester, create user guides, create and teach workshops, embed library content in LMS systems and create instructional videos as needed.
- Assist with the planning, development, and establishment of digital archival collections.
-Serve on campus committees.
-Participate in continuing education and professional development activities.
-Provide research assistance in all areas at the reference desk and online; may include evening and weekend hours.
-Perform all other duties as assigned

Qualifications

Required Education and Experience: 
Associate's Degree + 7 years of relevant experience or a Bachelor's degree + 5 years of relevant experience.

Equivalent Qualifications: 

Preferred Qualifications: 
- ALA accredited MLS/MLIS
- Experience with SpringShare
- Experience in reference and instruction services
- Experience working with outside parties; such as materials vendors
- Experience working with Alma/Primo

Special Certification/Licensure: 

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.

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Library Specialist

Compensation:

$18.22 - $22.79

Compensation Type:

Employment Type:

Regular

Grade:

NE04

Position Summary

The library specialist is responsible for assisting patrons with their information needs, managing library resources, organizing and maintaining library collections, providing research assistance, and promoting library programs and services. This position assists with cataloging, interlibrary loan services, technology support, and coordinating library events and workshops. The specialist plays a crucial role in ensuring the smooth operation of a library setting and providing excellent customer service to library users. This position will be scheduled to work at multiple campus locations.

Duties & Responsibilities

• Checks library materials in and out, maintaining accurate circulation records.
• Supervises, directs, and trains library student employees in circulation duties and library operations.
• Assembles and arranges display materials to enhance library presentations.
• Troubleshoots problems with hardware and software systems in the library.
• Maintains and repairs hardware and software, including computers, media equipment, scanners, copiers, and printers.
• Utilizes library databases and online sources to assist patrons with research inquiries.
• Assists patrons in conducting research and evaluating search results and reference materials.
• Teaches students how to access information and research topics related to coursework.
• Aids faculty and staff in locating resources for research projects or studies.
• Delivers patron-centered programs and services to enhance library experiences.
• Teaches classes and provides instruction on information resources and basic information literacy skills.
• Develops and maintains information access aids, including electronic pathfinders and online tutorials.
• Collaborates with faculty to select information resources and training aids for classes.
• Evaluates and selects new books, videos, and materials for library collections.
• Coordinates interlibrary loans, organizes library materials, and maintains accurate circulation records.
• Performs other related duties as assigned.

Minimum Qualifications:

• Bachelor’s Degree AND One (1) of full-time experience

AND

• One (1) year of related library experience; or an equivalent combination of education and experience

• OR

• Enrolled in Master's of Library and Information Science program

Preferences

• Oral/verbal Bilingual in Spanish is preferred

• Supervisory experience with workers who have little to no job experience

• Comfortable with public speaking

• STEM background

• Familiarity with emerging technologies

• Resume and cover letter required for full consideration

• Best consideration date: 9/10/2026

There are 2 open positions that will be scheduled to work between two different Work Locations:  Main and Montoya (Split time 50/50) & Main and South Valley (Split time 50/50).

EEO STATEMENT:

As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

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