|Job descriptions are intended to present a general list of tasks/duties performed by employees withinthis job classification. Job Descriptions are not intended to reflect all duties performed within the job.
Direct, manage, supervise and coordinate assigned operations and public services of one or
more library facilities and/or programs; coordinate assigned activities with other divisions
and outside agencies and provide highly responsible and complex administrative support to
the Assistant Director, Library.
|MINIMUM EDUCATION, EXPERIENCE AND ADDITIONAL REQUIREMENTS:|
|Master’s degree with major course work in library or information science from an American LibraryAssociation (ALA) certified institution, plus four (4) years of professional/managerial experience in an academic, public, school or special library to include three (3) years direct supervisory experience in a management and/or administrative capacity.ADDITIONAL REQUIREMENTS:
Possession of a New Mexico Driver’s License (Class D), or the ability to obtain by date of hire.
Possession of a City Operator’s Permit (COP) within 6 months from date of hire.
|PREFERRED SKILLS & ABILITIES:|
|APPLICATIONS MAY BE FILED ONLINE AT:
http://CABQ.GOV 400 Marquette N.W.
Albuquerque, NM 87103
Job Opening: Division Head, Reference and User Support Services – UNM Health Sciences Library and Informatics Center
Summary: The Division Head for Reference and User Support Services is responsible for managing the
provision of customer support for a blended organization which provides high quality reference service,
educational services, distance and native services, circulation, interlibrary loan, and basic (Tier 1)
information technology (IT) user support to all users of the Health Sciences Library and Informatics
Center. This position provides these services and supervises both faculty and staff. The staff division,
called the Service Point, is a service desk for library and information technology services that is staffed all
hours the building is open. The faculty division (Research, Education and Distance Services) provides –
in the context of a blended library/IT organization – advanced reference, research, envoy support to
academic departments, information technology referrals, and educational support for the Health Sciences
Center and distance and native services for unaffiliated users throughout New Mexico. This position
reports to the HSLIC Executive Director/CIO for Administration and Academic Systems.
This is a faculty position within HSLIC with a primary academic appointment in the UNM School of
Medicine. In addition to the above, duties include those expected of all HSLIC faculty, including
reference, envoy assignment, educational activities, committee service, strategic planning team work,
scholarly activities, outreach and commitment to earning credentialing in the Academy of Health
This is a full-time, benefits eligible position. The UNM provides a diversified package of benefits
including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits
through tuition remission and dependent education programs. For a more complete explanation of the
benefits, go to: http://hr.unm.edu/prospectemp.php
Appointment is posted as non-tenure track, Lecturer, open rank, to be determined based on qualifications.
Salary range: $72,000 – $90,000 based upon qualifications.
Duties and Responsibilities:
Administration of the REDS faculty (advanced reference, educational, distance and native
Administration of the Service Point (circulation, document delivery and interlibrary loan,
reference inquiries, IT call center, tier 1 IT user support, classroom reservations)
Coordinates the provision of high quality reference and information services including regular
needs assessments and service evaluation to assure continuous quality improvement
Provides reference services and manages and participates in mediated literature search service
Responsible for development, evaluation, implementation, and continuing review of an organized
set of policies and practices for public services
Responsible for disseminating information about changes in service procedures to library staff
Responsible for development of Service Point staff, including identification of skill sets required
for quality information and IT user support services and development of in-service training to
assure attainment of competencies at a blended service desk
Responsible for ensuring faculty development, including identification of skill sets expected of all
HSLIC faculty and specific skills inherent in each faculty position
Oversees scheduling of reference and Service Point staff to assure quality and fair and equitable
distribution of workload
Oversees development and revisions of educational materials (web-based and print formats)
Participates in the Operations Management Team (OMT) including strategic planning and
Participate as a HSLIC faculty member in committee service, strategic planning initiatives,
library envoy service and scholarly activities
Graduate Degree from a program accredited by the American Library Association or an
equivalent graduate library/information science degree at time of hire
Five years experience in providing significant information services and instructional programs to
faculty and other users in a health sciences library
Significant experience in providing reference services and high level knowledge of electronic and
print reference sources in the health sciences
Ability to understand and provide hands-on assistance with IT technical problems
Demonstrated library supervisory experience
Experience in providing or managing Tier 1 IT user support
Evidence of ability to work effectively within a service-oriented team environment
Experience relevant to functioning as a faculty member in the areas of teaching, scholarship (e.g.,
publications or presentations), and research (proposal development and implementation, grant or
Located in Albuquerque, HSLIC serves the UNM School of Medicine, undergraduate and graduate
programs in the College of Nursing and Pharmacy, the Health Professions and Public Health Programs,
and two teaching hospitals. As the only federally designated resource library in New Mexico in the
National Network of Libraries of Medicine, HSLIC serves the state’s health-information needs, including
its 22 Native nations. HSLIC is a blended library/technology organization consisting of Library and
Educational Services, Technology Support, Biomedical Informatics, Business Services, Strategic and
Project Planning Office, and the HSC Information Security Office.
The UNM HSC has earned a national and international reputation for its integrated education, patient
care, research, and partnership initiatives which address the unique healthcare needs of New Mexico’s
urban and rural populations (http://hsc.unm.edu). UNM is the flagship research intensive university with a
student population of over 36,000.
New Mexico offers over 250 days of sunshine, a rich set of multi-cultures and histories and outdoor
activities including hiking, biking and skiing. The city of Albuquerque is the largest city in New Mexico
with roughly 900,000 people in the city and surrounding areas.
To be considered complete, application materials must include:
A cover letter addressing minimum and preferred qualifications
A complete C.V.
A professional writing sample regarding user support in a blended library/IT setting
Contact information for three professional references
UNM is an Equal Opportunity/Affirmative Action Employer and Educator.
For further information please contact Cathy Brandenburg, (505) 272-0634,
To apply, please visit this website: https://unmjobs.unm.edu/ and see Posting Number 0827117. The best
consideration date for this position is October 31, 2014. The position will remain open until filled.
J1/Visa holders are not eligible for this opportunity. Applicants must be U.S. Citizens or Permanent
The State of New Mexico, Department of Cultural Affairs, seeks an enthusiastic and advocacy-oriented individual to fill the position of State Librarian and Director of the New Mexico State Library (NMSL) Division. The New Mexico Department of Cultural Affairs (DCA) is one of the largest and most respected cultural affairs agencies in the nation. DCA and NMSL are located in beautiful, historic Santa Fe – New Mexico’s heart of governmental, artistic, and cultural activities. The State Librarian will have expansive partnering opportunities with other divisions within DCA including museumand historic sites’ education programs and collections, and preservation, arts, and archaeological programs.
The New Mexico State Library has a staff of 47 full time employees and an annual budget of $5.7 million. The successful candidate will administer relevant and valued services to over 100 public and tribal libraries in New Mexico and will generally promote an effective statewide library system. The State Librarian will advocate for and oversee the provision of services directly to New Mexico’s culturally diverse and special populations; and will foster positive and cooperative working relationships with other educational services and state and national library agencies. Understanding the roles of contemporary libraries in today’s societies, the State Librarian will move progressively toward a future with innovative programs and services while continuously evaluating and supporting those of value that currently exist. The State Librarian will be responsible for administering grants-in-aid, library extension, development services, and the state documents depository program. The State Librarian will perform other duties as provided by the law and assure that NMSL meets all statutory requirements of the State of New Mexico.
The successful candidate will have a strong and positive record in policy administration and strategic planning, budget planning and execution, leadership, and personnel management. The candidate will also possess the desire and ability to construct effective coalitions and work successfully with legislative, governmental, and other policy-making bodies. Knowledge and understanding of current library technologies are valuable assets an ideal candidate will bring to the position. A demonstrated ability to communicate effectively to a wide variety of audiences will be essential to the candidate’s success as the State Librarian. Support of New Mexico public and tribal libraries is central to the mission of the State Library; accordingly, some public and/or tribal library experience is preferred.
- A Master’s Degree in Library or Information Science from an ALA-accredited library program, eight (8) years of progressively responsible experience in libraries that includes at least five (5) years of experience in library management and/or administration.
- Record of successful experience in management, policy administration, budgeting, and planning for a similar entity to the State Library.
- Demonstrated ability to direct a complex organization, evaluate program performance, and implement effective solutions to ensure ongoing program refinement and enhancement for improvement.
Salary compensation: $75,000 – $85,000 per year.
Candidates should provide a letter of interest including a statement responding to the requirements outlined in the position announcement (no more than three pages), a comprehensive resume, unofficial transcripts reflecting award of required graduate degree, and names and contact information for three to five professional references. Deadline for submission is October 31, 2014.
To apply: Send application packet to the attention of Lori Smith Thornton (on behalf of the NM State Librarian Search Committee) at:
New Mexico State Library
Department of Cultural Affairs
1209 Camino Carlos Rey
Santa Fe, NM 87507
Offer contingent upon verification of eligibility for employment in the United States. The State of New Mexico is an EEO/Affirmative Action Employer. All offers of employment, oral and written, are contingent on the employer’s verification of credentials and other information required by federal law, state law, and other applicable policies/procedures.
The Institute of Museum and Library Services (IMLS), the primary source of federal funding for our nation’s museums and libraries, awarded the Octavia Fellin Public Library as one of 10 recipients of this year’s National Medal for Museum and Library Service. The award is the nation’s highest honor given to museums and libraries for service to the community and is celebrating its 20th anniversary this year. Click here for more information.
Octavia Fellin Public Library was chosen as a recipient for serving and supporting the Gallup community. As you probably know, the population Octavia Fellin serves is 75% Native American and has in the past had limited access to programming centering on Native American culture and heritage. Octavia Fellin Public Library has provided much-needed access to Navajo-based programming, Hopi drummers, and Native American authors and history speakers. The library prides itself on its ability to serve all ages, backgrounds, and interests. There are many members of the local community who can say that the programs at the library have changed their lives – Maria Elena Reyes is one example. Click here for Maria’s story.